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Privacy Policy

Uicampaign ("Uicampaign," "we," "us," or "our") is dedicated to protecting your privacy, and we take data security and privacy very seriously. This Privacy Policy ("Policy") defines how we collect, use, disclose, and secure the personal information you give when you visit our Websites and Mobile Apps (mentioned below) or use our Service(s). It also provides your options for using, accessing, withdrawing consent (as specified in the terms), and correcting your personal information. We will only use the information you provide through our Service(s) to provide the service you requested. Capitalised terms used in this Policy but not defined herein will have the same meaning as stated in our Terms and Conditions (“Terms and Conditions ”). For the purposes of this Privacy Policy, sensitive personal data or personal information are defined in accordance with existing privacy legislation. In this Privacy Policy, the phrases "personal information," "personally identifiable information," and "personal data" may also refer to sensitive personal data, as required by applicable privacy laws.

Our Website

Please read this Privacy Policy carefully because it regulates how you use our website and associated products. If you do not accept our Privacy Policy, please do not use our Services.


Use of your Personal Information and Other Data

This Privacy Policy governs the use of personal information that you supply to us. We only use your personal information to provide our services to you. We also utilise your Personal Identifiable Information (PII) in conjunction with other Personally Non-Identifiable Information (non-PII) to better understand our users and improve the content and functioning of our website.


Personal Identifiable Information

We may collect the following personal information from you in the following situations,

  • When you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or when you register on our site:
    • Contact Information, such as name, email address, mailing address, phone number, IP.
    • Information about your business, such as company name, company size, business type.
    • Your account details which may include billing information and the account password.
Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information in our servers.
Users may, however, view our website anonymously. We will gather personal identifiable information from users only if they willingly provide it to us. Users can always refuse to provide personally identifying information, but this may limit their ability to participate in certain Site-related activities.


Non-Personal Identifiable Data

We keep certain non-identifiable data in our logs. The data in the logs include,

  • Device type
  • browser type
  • Location
  • time zone
  • screen size
  • referring / exit pages


USE

We may use personal information obtained through the Websites, chat, mobile, email, or when you use the Service(s) to:

  • Provide you with the Service(s).
  • Respond to customer service requests.
  • Send you requested product or service information.
  • Administer your account.
  • Send you promotional and marketing communications.
  • Facilitate your transactions with other users when you use our Service(s).
  • Perform statistical analyses of user behavior and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.
  • Assess the needs of your business to determine or suggest suitable products.
  • We use your personal information to communicate with you in relation to our services including information regarding content, courseware, products, inquiries, and services via different channels (e.g., by phone, email, chat) and by agreeing to this Privacy Policy you give us explicit permission to do so. Regardless of whether you have registered yourself under DND or DNC or NCPR service, you still authorize us to contact you for the above mentioned purposes.
When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.


Share

If your company or an Authorised training partner gives access to your Participant Account, we will share information, including personal information, with them.

We may share personal information with our affiliates and subcontractors who help us provide our Service(s). Transfers to subsequent third parties are covered by service agreements with our data processors. We may disclose your personal information if required by law, public authorities, national security, law enforcement, or to protect our rights or comply with legal process.

In the event that we go through a business transition, such as a merger or acquisition by another firm, or if we sell all or a portion of our assets, your user account and personal data will most likely be transferred. We may also provide your personal information to any other third party with your prior consent.


Data from Third Parties

We also collect information from third parties. We secure data collected from third parties in accordance with this statement and any additional limits imposed by the source. These third-party sources differ over time, but have included:

  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Social networks when you grant permission to make your data public on these networks including, permission to access your data on one or more of these networks.
  • An enterprise customer where you are an employee using our services.
  • Publicly-available sources such as open government databases or other data in the public domain.
  • Service providers that assist us in determining a location based on your IP address in order to tailor specific items to your location.
  • Existing or past learners who participate in our referral program.
  • Partners with which we offer co-branded services or engage in joint marketing activities.
We may receive Personal Information about you from other sources like postal mail, telephone or fax. We may add this information to the information we have already collected from you via the Site in order to improve the products and services we provide.


Rights to access, correction and deletion of Personal Information

You have some rights regarding your personal information. You can see your Personal Information and confirm that it is correct and up to date, as well as request that we delete it. Please keep in mind that some Personal Information may be exempt from requests, such as if we need to retain information for legal or regulatory purposes, or to fulfil obligations under relevant laws.

  • Right to access: We understand that you have the right to access your Personal Information at any time. If you make a request for access, we shall give you reasonable access to the Personal Information we have about you. However, there may be limitations to the amount of information we can really supply you.
  • Right to correction: We accept that you have the right to edit, rectify, modify, or update any inaccurate or incomplete Personal Information.
  • Right to deletion: We acknowledge that you have the right to delete your Personal Information, unless we have to retain that Personal information for legitimate business or legal purposes or obligations. We aim to maintain our services in a manner that protects Personal Information from accidental or malicious destruction. Because of this, after you delete your personal information from our services, we may not immediately delete residual copies of information from our active servers or backup systems, which may or may not contain your Personal Information.


Cookies and Other Tracking Technologies

The Company and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies to provide functionality and to recognize you across different Services and devices.

You can set your computer to warn you every time a cookie is transmitted, or you can disable all cookies. You can do this by going to your browser's settings. Because each browser is unique, consult your browser's Help Menu to discover how to correctly modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.


Advertisement

We work with third parties to manage our advertising on other websites. Our third-party partners may use technology such as cookies to collect information about your visits to our Website and other sites in order to serve you advertisements based on your browsing history and interests.


Analytics

We use third-party software for analytics. All metrics information gathered during your use of the Service(s) will be forwarded to our analytics provider. We utilise this information to evaluate user behaviour on our website and provide statistical reports. We may also use the same statistical analytics platform to track and gather your Personally Identifiable Information (PII). We will use this information to maintain, develop, or expand the operation of the Service(s), as well as to personalise your experience. We may make aggregated information and analysis available to the public if so desired.


Do not track

Browsers such as Internet Explorer, Firefox, and Safari use a "do not track" or "DNT" option that sends a signal to Web sites about the user's DNT preference setting. We do not yet commit to responding to browser DNT signals on the Company's Web sites, in part because industry associations, technology firms, and regulators have not embraced a unified industry standard for DNT, including a consistent criteria for understanding user intent. We value privacy and meaningful choice and will continue to follow advances related to DNT browser technology and standard implementation.


Links to Third Party Sites

Our websites provide connections to other websites that are not owned or managed by us. Please be aware that we are not responsible for the privacy practices of other websites or third parties. We advise you to be careful when you leave our websites and to read the privacy policies of other websites that collect personal information.


Public Forums

Bulletin boards, blogs, and community threads may be available on the Company's websites. Any personal information you choose to disclose in such a forum may be seen, collected, or used by other forum users, and it may be used to send you unsolicited messages. We are not responsible for the personal information you share in these forums. Remember that if you share information publicly, it may be indexable by search engines.


Communication from the Websites

We may use your email address to send newsletters and/or marketing messages. To opt out of receiving these communications, please follow the instructions in the emails or contact us at unsubscribe@uicampaign.com. We will send you Service(s)-related announcements when necessary. If our service is momentarily paused for maintenance, we may notify you by email.


Information Security

We implement industry-standard security measures on our websites and services to prevent data loss, abuse, and tampering. We use Secure Socket Layer (SSL) to encrypt sensitive information (e.g., payment card or login passwords).

Although we will try our best to protect your personal information, we cannot guarantee the security of data provided to our websites or through the Service(s), and any transfer is at your own risk. Once we have received your personal information, we will utilise stringent protocols and security measures to prevent unauthorised access.

All payment transactions are processed through secure gateway providers and are not stored or processed on our servers

Your personal information is stored behind secure networks and is only accessible to a small group of people who have special access privileges to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you provide is protected using Secure Socket Layer (SSL) technology.


Testimonials

We publish consumer testimonials, comments, and reviews on our websites, which may include personal information. Prior to posting the testimonial, we acquire the customer's permission to include their name with their testimonial. If you want to withdraw your testimonial, please contact us at support@uicampaign.com.


Children's Personal Information

We do not intentionally collect personal information from minors under the age of sixteen. If you are under the age of 16, please do not provide any personal information through our websites or services. We encourage parents and legal guardians to monitor their children's Internet activity and to assist enforce this Policy by teaching them not to provide personal information through our Service(s) or Websites without their permission. If you have reason to suspect that a child under the age of 16 has supplied personal information to us via our websites or Service(s), please contact us and we will make every effort to erase such information and cancel the child's account in our databases.


Amendments

We reserve the right to amend this Privacy Policy at any time. We will notify you on the main page of our website, update the date at the bottom, and send you an email. We encourage Users to check this page periodically for updates on how we are protecting the personal information we gather. You agree to examine this privacy policy on a regular basis and be aware of any changes.


Contact Information

  • For inquiries regarding data privacy, You may reach us at support@uicampaign.com

Last Updated on 28th January 2024

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